I think it’s preposterous that there is zero time to claim atlas rewards at the end of the season. Every atlas event, every regular event and every regular event allows time to spend after the gathering of sigils/points ends, so you know how much you have to spend and choose accordingly. But for the atlas season, all your badges are destroyed instantly as soon as the counter reaches zero, despite this being communicated exactly nowhere.
I’ve raised a ticked about this but so far support think it’s perfectly normal to expect players to have psychic abilities, and just guess that Atlas is the sole exception to all other events in the game and all rewards will be instantly forfeit the second the event ends.
I think it’s unacceptable that the helpdesk just shrugs this off and lets hundreds of dollars worth of shards just evaporate because of a unique rule they invented but never told about. So far the whole “player happiness initiative” seems to be another bit of hot air with no intention to actually act like it.
@Arelyna @PGCrisis could you please have a look at this, and see that the reward lines get reopened for at least a day, or if that’s impossible at least send people the rewards they could have claimed?
(ticket 1503110 for reference)